TECHNICAL BULLETIN #10 - Rev 1.00 (7/30/96)

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TITLE   : My Screen Won't Show My Status Bar. What Do I Do?
PRODUCT : PROCOMM PLUS 2.01 (DOS)
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You have PROCOMM PLUS version 2.01.  You have successfully installed the
program on your computer, but you can't see your status line at the bottom of
your terminal screen, nor does your dialing directory look like the pictures
in the manual.  Here is how to correct that problem.

AT&T 6300
There are two ways of mending this screen problem.  The first is to write an
ASPECT script that will run every time you run PROCOMM PLUS version 2.01.  The
second is to apply a patch that will rewrite a portion of the PCPLUS.EXE file,
among others, on your hard drive or floppy disk.  The script won't overwrite
any portion of your PCPLUS.EXE file, making it easier to transfer PROCOMM PLUS
to a new computer in the future, but it is not effective on all systems.

THE SCRIPT
The script should be named PROFILE.ASP.  This file should be stored in your
"\pcplus" sub-directory on your hard drive.  PROCOMM PLUS will automatically
look for and run a script by the name of PROFILE.ASX, the compiled PROFILE.ASP
script, on program startup.  This will have no effect on any other program
that you might be using.

Here is how to create PROFILE.ASP.

 1. From the solid colored terminal screen with the "PROCOMM PLUS Ready"
    at the top, press ALT-A.
 2. Type "PROFILE.ASP" at the PCEDIT filespec prompt and press ENTER.
 3. On the next screen type in the following program:

	proc Main
  	   mempoke 0 0x484 0x18
	   set screen 25X80
         clear
	endproc

    You may also need to add the following line between the "set screen"
    command and the "clear" command:
   
	Termkey 0X1F

    This command will toggle the video mode between the default DOS mode and
    the other video modes available with your hardware.  This may be required
    in order to successfully implement the correct video mode to use with the
    script.

 4. Double and triple check the spelling and spacing of each of the commands.

 5. Press ALT-X to exit PCEDIT and save your script.

 6. Press ALT-F5, and type in "PROFILE.ASP".  You will see an orange box
    appear on your screen with the message "COMPILING".  If that box is
    followed by another box that has an error message in it, press ALT-A and
    type in "PROFILE.ERR".  This file will tell you what errors occurred and
    where they are located in the file. Fix all of the errors by comparing
    your file to the file in step three.  Press ALT-X to exit and save the
    file.  Press ALT-F5, and type in "PROFILE.ASP" to recompile the file.
    Continue with step number 6 until you no longer get an error message after
    compiling the file.

From this date on, unless you delete the PROFILE.ASX file, this script should
run every time you use PROCOMM PLUS version 2.01.

If this script has odd results such as all of the keys in PROCOMM PLUS,
including the ALT keys, causing the cursor to advance one or more spaces, then
the BIOS data area location that usually contains the lines per screen
information is being used for a completely different purpose.  In this case,
delete the PROFILE.ASX file and run the patches listed in the following set of
instructions.

THE PATCH
A series of patches have been created to work with PROCOMM PLUS version 2.01
for individuals who have specific needs that the normal PROCOMM PLUS version
2.01 settings will not work with.  The patches that are required to fix the
screen problems found with the AT&T 6300 and similar PC's, allow PROCOMM PLUS
to ignore specific areas of the BIOS data area during the running of the
program.  These patches are found on the Quarterdeck BBS. 
CompuServe.

LOGON AND DOWNLOAD FROM THE QUARTERDECK BBS

 1. Create a directory entry in your program to call our BBS.  Set parity to
    NONE, data bits to 8, stop bit to 1, and terminal emulation to ANSI-BBS.
    Use any baud rate.  The number is 573-875-0503.

 2. Activate the directory entry to call the BBS.  If this is your first time
    on this BBS, correctly answer the BBS prompts for user information.

 3. When you reach the menu labeled "Quarterdeck Technical Support BBS",
    you have reached the main BBS menu.  Type "F" to select the "Go to
    File Transfer Menu" option and the "File Transfer Menu".

 4. Type "D" to select the "Download a File/List Files" option.

 5. Type the number of the PROCOMM PLUS - DOS Library option from the
    "Select File Library" menu.

 6. The "<A>rea, <D>ownload, <P>rotocol, <E>xamine, <N>ew, <L>ist, or <H>elp
    Selection or <CR> to exit:" message will appear.  Type "D" and press ENTER
    to select the "<D>ownload" option.

 7. The "File Name?" prompt will appear.  Type "DP201.EXE" and press ENTER.

 8. You will see the menu of file transfer protocols, including ZMODEM.  Type
    "Z" to start the download.  If the download does not start automatically,
    press Page Down.  Type "Z" for ZMODEM and the file transfer should begin.

 9. When the transfer is complete, the BBS will issue the  "<A>rea,
    <D>ownload, <P>rotocol, <E>xamine, <N>ew, <L>ist, or <H>elp Selection or
    <CR> to exit:" message again.  Press  ENTER to return to the "File
    Transfer Menu" again.

10. Log out of the Quarterdeck BBS.  Type "G" to go to the "Goodbye Menu" and
    then type "1" to select the "Disconnect from the BBS" option.

11. Exit PROCOMM PLUS with ALT-X, and go out to DOS.

12. Change to your default download subdirectory from your C:\> prompt.
    DP201.EXE is a compressed self extracting file.  This means that you can
    uncompress the file by typing its name at the C:\> prompt.  To do this
    type "DP201" followed by ENTER.  Then use DOS commands to move three of
    the extracted  files to your "\pcplus" directory.  The three files are
    6300P.DTP, 6300H.DTP, and 6300E.DTP.

13. Change to your "\pcplus" subdirectory.  Make a backup copy of your
    PCPLUS.EXE file with the DOS command "copy PCPLUS.EXE PCPEXE.BAK".  From
    DOS, run the patch installation program, installing the first patch, by
    typing  "DT_PATCH 6300P.DTP".  This patch will fix the PCPLUS.EXE file.
    When you run the DT_PATCH program you will get a warning screen reminding
    you to make a backup copy of your PCPLUS.EXE file, and that changes made
    to this file will be permanent.

14. Next, make a backup copy of your PCHELP.RTE file with the DOS command
    "copy PCHELP.RTE PCHELP.BAK". Run the patch installation program,
    installing the second patch, by typing  "DT_PATCH 6300H.DTP". This patch
    will fix the PROCOMM PLUS help files.

15. Finally, make a backup copy of your PCEDIT.EXE file with the DOS command
    "copy PCEDIT.EXE PCEDIT.BAK".  Run the patch installation program,
    installing the third patch, by typing  "DT_PATCH 6300E.DTP".  This patch
    will fix the PCEDIT.EXE file.

In 1984 AT&T introduced a new 640x400 resolution CGA monitor with their AT&T
6300 word processors.  One of the ways that they achieved this was to change
the values in the BIOS data area for the number of lines on each screen. They
also disabled the standard BIOS call for changing that value.  The result is
that PROCOMM PLUS thinks that it has more lines available than the screen can
actually display.

The Corona and Cordata word processors may also experience similar problems.
The preceding solutions may be effective in these machines also.  There is no
definite solution to the screen problems experienced with some of these
machines.

XEROX 6063
The Xerox 6063 has the same problem as the AT&T 6300 with the number of lines
on the screen.  It also has some screen color and keyboard buffer problems.
 
SOLUTIONS
If you are experiencing problems with the screen scrolling and or the dialing
directory screen looking odd, you can follow the instructions in the AT&T 6300
section proceeding this one.  The patches appear to be more effective on the
Xerox machine.

For the color problems you may need to start PROCOMM PLUS in black and white
(monochrome) mode.  In order to do this, start PROCOMM PLUS by typing "PCPLUS
/b".

Upon initialization, PROCOMM PLUS may not respond to the keyboard until the
keyboard buffer fills up once, at which point you will hear a beep from your
computer.  In order to correct this keyboard buffer problem you will need to
update the BIOS chips to ROM revision 1.43.  You may also need to disable the
enhanced keyboard speedup.  Press ALT-S to open the Setup Utility.  Press G to
access the General Options, C to access Enhanced kb speedup, and Space to
toggle it OFF.  Press ENTER to accept the change and F10 to save the change
and exit the Setup Utility.

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This technical bulletin may be copied and distributed freely as long as it
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         Copyright (c) 1996 Quarterdeck  All rights reserved.
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